Shipping, Returns and Currency Conversion
We normally ship the day or the day after an order is received. We ship with Post Haste and provide tracking numbers via email once the item is shipped. All items should arrive within 2-5 working days of being ordered. Unfortunately we can not courier to a PO Box, please provide a physical address only.
Rest of World:
We have a wonderful partner in Australia and ship same or next day on all orders. Australian orders should arrive within 2-7 working days of being ordered.
All orders outside of Australia & New Zealand will be sent via courier, tracked from Australia should arrive between 5 and 9 days, with covid we have experienced some delays past this timeline. Please contact us if you have any queries regarding this before you place your order, email@example.com
You will see postage costs on the website as you checkout before you enter credit card information (so you have a chance to cancel). As a guide, here are the prices for up to 500g (3 paperback books).
AU - $10NZD
UK, IRELAND, ASIA - $12NZD
USA & CANADA - $12
At this stage we aren't able to write personalised notes inside or with the books but we are hoping to change this in the future!
No questions asked refund policy. Our policy lasts 30 days. If 30 days have gone by since your purchase, we are unable to offer you a refund or exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it.
Shipping on Returns -
To return your product please get in touch for the address to send it to.
You will be responsible for paying shipping costs for returning your item. Shipping costs are non-refundable.
If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We can not guarantee that we will receive your returned item.
If you are viewing our page outside of New Zealand you might like to change to your local currency. We have a drop down button on the top right hand side of our site. If you click this, you can choose the currency you would like prices displayed in - AUD for Australia, USD for USA for instance. If you have questions please email us firstname.lastname@example.org