Hide & Seek Cuddles

Can I return or exchange my books or toys?

Yes, we have a 30 day happiness guarantee! If you're not satisfied with your items you may contact us within 30 days of receiving your order for a hassle-free return or exchange.

How long will it take to receive my order?

Shipping times vary based on location and chosen shipping method. Typically, orders are processed within 1-2 business days and shipped within 3-5 business days.

How do I care for my books?

Treat your books gently and keep them in a dry place. Avoid exposure to direct sunlight to maintain the quality of illustrations.

How do I care for my toys?

Plush toys and comforter:
- Spot Clean - Gently spot clean any stains or spills using a mild soap or detergent.
- Thorough Clean - Our stuffed kisses and cuddles can be gently hand washed with mild soap or detergent if required. Submerge in soapy water, gently knead, then submerge in non-soapy water to rinse. When done, wrap in a towel and softly press to remove excess water.
- Drying - Organic cotton filling is more dense than regular stuffing so we recommend that you remove any excess water after washing with a towel then use a fan or blow drier to ensure the inner stuffing is completely dry. Make sure the plushie does not remain wet for an extended period of time.
- Avoid Harsh Chemicals - Do not use bleach or harsh chemicals as they may damage organic materials.
Regular Inspection - Occasionally check your kisses and cuddles for signs of wear or damage. Repair any loose seams or stitching promptly to prevent further damage.